Meet the next generation of connected devices. The innovative Alarm.com Smart Thermostat offers remote access and control, custom schedules, location-based automation, instant alerts and responsive savings. Intelligently integrated with the Alarm.com Smart Home solution, the Smart Thermostat can respond to inputs from devices throughout the home to provide more accurate temperature adjustments and a complete home automation experience.
Vienna, VA and Las Vegas, NV – January 4, 2014 — Today, Alarm.com and Tagg GPS Pet Tracker announce the launch of Smart Pet Tracking, a connected solution that brings together security and awareness for the home and the entire family. With Smart Pet Tracking powered by Alarm.com, homeowners can use Tagg GPS Plus to keep tabs on their pet’s activity and location from the Alarm.com mobile application. Millions of homes powered by Alarm.com can easily add Smart Pet Tracking by acquiring a Tagg GPS Plus device through their authorized Alarm.com Service Provider; available in the first quarter of 2015.
Tagg GPS Plus, a waterproof, on-collar GPS tracking, activity monitoring and temperature sensing device for pets, expands Alarm.com’s large ecosystem of connected devices. Alarm.com’s powerful Smart Home platform brings together connected devices from across the home in a unified experience.
We are exited to announce a new z-wave product for wireless home security panels.
BulbZ is the new z-wave light bulb that you can easily install and control with you security system z-wave automation feature. No need to install different ac outlet or plug in modules, its a true plug and play! Now you can easily add new automated lights to your Citrus Heights home.
BulbZ specs: 60 Watt equivalent, 9 watt consumption, Z-wave repeater and average life span of 25,000 hours. Here is another way to boost your z-wave signal between your alarm panel and a z-wave device that’s a little to far. New BulbZ works as a repeater as well, install it in between your security panel and last or farthest z-wave device, learn it and you done!
Here is the list of some of compatible alarm panels: 2Gig, Lynx Touch, Simon XT, XTI, Concord 4 with alarm.com gsm communicator.
We excited to offer new features to our Commercial Security customers, that will provide new dashboard visibility and easy management of multiple locations.
The new updated Enterprise page will include:
- A location Dashboard view system status and track issues with security system.
- The ability to manage user codes across multiple locations.
- View arming state at several different locations.
- Receive notifications to see if location open or close on time.
- Know about any alarms or equipment malfunctions.
- Give an employee security access to one or many locations with User Codes
- Easily remove User Codes access for terminated employees.
- Receive notification when the property is accessed during off hours.
With this new added features you commercial security system is much more efficient and easy to use. To schedule your Free security system evaluation appointment please call 888-956-8324.
We are so excited to unveil the GC3 home control system, broadcasting on-board WI-FI, Bluetooth and a couple of really cool new features.
NEW 7-inch touchpanel incorporates WI-FI, ideal for remote firmware upgrades. WI-FI also will be useful for delivering Internet service to the panel and integrating certain WI-FI devices, which are getting so popular with consumers.
Bluetooth Low Energy radio is added to GC3, which could be used for proximity detection, say, to arm and disarm your security system.
2GIG has made the GC3 user-upgradeable for new generation of cellular service by creating a mechanism for consumers to swap out radios on their own. A slot on the side of the panel slides and the customer simply pops out the old radio and replaces it with the new.
USB port to the top of the panel for adding any number of new features in the future. A USB camera, for example, could be connected atop of the panel, sapping pictures of anyone who arms or disarms the system. And here is new feature that could connect ZigBee or Lutron Clear Connect radio to the panel to integrate with a vast array of additional products beyond Z-WAVE, WI-FI and Bluetooth.
New hardware updates, 2Gig has refined its user interface and exploited the larger real estate. Gone are the cryptic and buried buttons like “Service” and “Z-WAVE”. Automation is now simply featured on the home screen.
Stop leaving the key under the doormat. Use Smart Tech Security’s door lock security features to:
- Set up unique user codes for people who are authorized to enter your property, like your dog walker, neighbor or babysitter.
- Know exactly who is accessing your property and when a visitor arrives and leaves.
- Avoid giving out keys and wondering where they will end up!
- Unlock your door from your smartphone no matter where you are.
In 2013, Monitronics posted a dispatch rate of 0.184 in the Charlotte-Mecklenburg (N.C.) region, helping the firm to earn a Police Dispatch Quality (PDQ) Award
Also endorsed by the Installation Quality (IQ) program, the PDQ award program spotlights alarm installing and monitoring businesses for creating best practices that help prevent false alarm dispatches.
Monitronics received the honor during the SSI-sponsored IceBreaker Luncheon. Engineered Protection Systems and Amherst Alarm were PDQ Award runners-up.
Judges evaluated companies on various training activities, customer educational material, use of industry-recommended practices like enhanced call verification (ECV), use of SIA CP-01 equipment, follow-up with customers and tracking problem accounts. Applicants also had to include a letter from a local law enforcement agency confirming the company’s police dispatch alarm rate. Submissions are scored in 15 different areas.
“Monitronics has long been an industry leader in promoting best practices in reducing the number of alarm dispatches,” SIAC Executive Director Stan Martin says. “Their commitment to their customers and their drive to partner with law enforcement is evident by their implementation of proven dispatch reduction strategies.”
In 2013, Monitronics Alarm Response Center operators handled millions of high priority alarms, with more than 75 percent related to burglary or police panic events. Less than 20 percent of the alarms resulted in a genuine request for police dispatch, according to the firm.
The company’s winning application centered on its Charlotte-Mecklenburg, N.C. region, where it posted a dispatch rate of 0.184 during 2013.
“We are served by 200+ alarm companies,” “Unfortunately, we don’t have communication with many [alarm companies] until there is a problem,” writes David Wilson, an officer with the Charlotte-Mecklenburg Police Department. “On the other hand, the Monitronics Customer Relations Management Team … always go out of their way to assist our police agency with their customer’s permits and any problems that arise.
An in-depth look at the company’s award-winning practices will be featured in the October issue of SSI.
Some people just can’t fight the urge to check their Facebook account all the time, but this one has some scratching their head, and police laughing.
A man is sitting in a Minnesota jail because he logged into Facebook, while he was allegedly committing a crime.
When James Wood came home last week, his home had been ransacked. Several items were missing, including credit cards, cash, and personal accessories.
But Wood noticed his computer was still there, and it was pulled up to a specific Facebook page.
Nicholas Wig allegedly logged into Facebook on the victim’s computer, leading to a conversation with the victim.
That’s right, investigators say 26-year-old Nicholas Wig was logged into Facebook, on the victim’s computer.
Wood decided to update Wig’s status, and then shared his photo. “I shared his photo and said ‘watch out for this guy, he’s a thief’,” Wood said.
He also left his phone number so anyone who was friends with Wig and saw the post, could contact Wood.
Police say it was Wig himself who contacted Wood, his alleged victim.
“I replied ‘you left a few things at my house last night how can I get them back to you’,” said Wood.
Wig, the alleged burglar, agreed to meet Wood, his alleged victim, under the impression the two would exchange items.
As Wig approached the home, Wood called police. He was arrested, and could face up to ten years in prison and $20,000 in fines if convicted.
SACRAMENTO COUNTY, CA – Sacramento County sheriff’s deputies investigate two break-ins at a music store, which appear to have been committed by the same man as seen on surveillance camera footage.
“Clearly, there’s no doubt, it’s the same guy,” Tim’s Music owner Scott Mandeville said while watching the surveillance footage.
The footage shows a man with long hair and a goatee, wearing a black t-shirt and gray athletic shorts talking to a store employee about the shop’s most expensive instruments for about 20 minutes Wednesday.
Then early Thursday morning, multiple security cameras capture a man, wearing the same outfit and with the same facial hair and hair cut, and an accomplice smashing the store’s front window and taking more than $40,000 worth of instruments.
Summer time means vacation time, as many of us escape the heat for cooler locales.
It can also create the perfect opportunity for crooks to help themselves to your stuff.
We asked Valley locksmith Tim, of Lock It locksmith in Sacramento CA, to give us some simple and inexpensive fixes to make your house more secure.
Let’s start in the garage. Most of us have a cord which hangs from our opener track. That cord is supposed to let you open your garage door, even if the opener breaks down or the power goes out. The problem? Tim says, when the door is closed, the cord sits right next to the top of the door.
“You can get in by fishing a coat hanger right in there, grabbing that cord and giving it a tug. And you’ve just released that garage door so it opens all by itself,” he said. Tim advises cutting the cord off. You can use a dowel with a basic hook to release the door if you have to, but he said the convenience of the cord isn’t worth the security risk, and cutting it costs nothing.
While you’re in your garage, look for a perforated punch-out hole, usually about midway up your garage door track. That hole is there to let you put a padlock through the track. Tim says it offers an extra layer of security. When you’re off on vacation, there’s no way to open your garage door.
If you’re like most homeowners, you have a deadbolt lock on your front door, but Tim says that lock is only as good as the door jam to secure it. Most of the metal plates holding the deadbolt are secured with half-inch screws, he said. The solution – replace them with longer, three and a half inch screws.
“It goes all the way through the door jam, into the two by four framing. It makes it very hard to kick the door in,” Tim said. It’s also an inexpensive fix. You can do it yourself, and it will only cost you a few cents for the new hardware.
Of course, many Sacramento homes have a patio door in the back of the house. Tim said, consider a secondary lock. For about 40 dollars, you can install a lock which latches from the top and bottom. Tim says, that’s important, because burglars often try to lift the patio door off its track in order to get inside.
It’s also a good idea for families with a pool. “You get a level of child security because you can mount it high up and it also requires two hands to lock,” Tim said. The lock itself can also be “locked” with a special key, so it can’t be opened by hand, even from the inside.
Tim says, if anyone else has ever lived in your home, it’s a good idea to re-key your locks. For outside doors with deadbolts, ask the locksmith about spool pins. It’s an alternative to the regular pins in most locks, making them more difficult to pick or bump. A typical locksmith will charge less than 50 dollars.
And don’t forget the lock which guards your identity. “A lot of people don’t realize you own your mailbox lock. Get that re-keyed for the same reason you re-key your house,” Tim said. It will cost you about 40 dollars.
Total cost to do all these security fixes? A little less than 200 dollars, but Tim says it can be worth the investment to make your home more secure.