Vienna, VA and Las Vegas, NV – January 4, 2014 — Today, Alarm.com and Tagg GPS Pet Tracker announce the launch of Smart Pet Tracking, a connected solution that brings together security and awareness for the home and the entire family. With Smart Pet Tracking powered by Alarm.com, homeowners can use Tagg GPS Plus to keep tabs on their pet’s activity and location from the Alarm.com mobile application. Millions of homes powered by Alarm.com can easily add Smart Pet Tracking by acquiring a Tagg GPS Plus device through their authorized Alarm.com Service Provider; available in the first quarter of 2015.

Tagg GPS Plus, a waterproof, on-collar GPS tracking, activity monitoring and temperature sensing device for pets, expands Alarm.com’s large ecosystem of connected devices. Alarm.com’s powerful Smart Home platform brings together connected devices from across the home in a unified experience.

New product for your wireless home security.

We are exited to announce a new z-wave product for wireless home security panels.
BulbZ is the new z-wave light bulb that you can easily install and control with you security system z-wave automation feature. No need to install different ac outlet or plug in modules, its a true plug and play! Now you can easily add new automated lights to your Citrus Heights home.
BulbZ specs: 60 Watt equivalent, 9 watt consumption, Z-wave repeater and average life span of 25,000 hours. Here is another way to boost your z-wave signal between your alarm panel and a z-wave device that’s a little to far. New BulbZ works as a repeater as well, install it in between your security panel and last or farthest z-wave device, learn it and you done!
Here is the list of some of compatible alarm panels: 2Gig, Lynx Touch, Simon XT, XTI, Concord 4 with alarm.com gsm communicator.

Commercial Monitored Security System Management and Capabilities

We excited to offer new features to our Commercial Security customers, that will provide new dashboard visibility and easy management of multiple locations.

The new updated Enterprise page will include:

  • A location Dashboard view system status and track issues with security system.
  • The ability to manage user codes across multiple locations.
  • View arming state at several different locations.
  • Receive notifications to see if location open or close on time.
  • Know about any alarms or equipment malfunctions.
  • Give an employee security access to one or many locations with User Codes
  • Easily remove User Codes access for terminated employees.
  • Receive notification when the property is accessed during off hours.

With this new added features you commercial security system is much more efficient and easy to use. To schedule your Free security system evaluation appointment please call 888-956-8324.

Monitronics Wins PDQ Award for False Alarm Reduction Efforts

In 2013, Monitronics posted a dispatch rate of 0.184 in the Charlotte-Mecklenburg (N.C.) region, helping the firm to earn a Police Dispatch Quality (PDQ) Award

 Monitronics received the 2013 Police Dispatch Quality Award on June 24 at the Electronic Security Expo (ESX) for its false alarm reduction efforts.NASHVILLE, Tenn. — Monitronics received the 2013Police Dispatch Quality (PDQ) Award for its ongoing efforts to reduce false alarm dispatches during a special ceremony at the Electronic Security Expo (ESX) Tuesday.

The Security Industry Alarm Coalition (SIAC)False Alarm Reduction Association (FARA) and Security Sales & Integration established the PDQ award program in 2005.

Also endorsed by the Installation Quality (IQ) program, the PDQ award program spotlights alarm installing and monitoring businesses for creating best practices that help prevent false alarm dispatches.

Monitronics received the honor during the SSI-sponsored IceBreaker Luncheon. Engineered Protection Systems and Amherst Alarm were PDQ Award runners-up.

Judges evaluated companies on various training activities, customer educational material, use of industry-recommended practices like enhanced call verification (ECV), use of SIA CP-01 equipment, follow-up with customers and tracking problem accounts. Applicants also had to include a letter from a local law enforcement agency confirming the company’s police dispatch alarm rate. Submissions are scored in 15 different areas.

“Monitronics has long been an industry leader in promoting best practices in reducing the number of alarm dispatches,”  SIAC Executive Director Stan Martin says. “Their commitment to their customers and their drive to partner with law enforcement is evident by their implementation of proven dispatch reduction strategies.”

In 2013, Monitronics Alarm Response Center operators handled millions of high priority alarms, with more than 75 percent related to burglary or police panic events. Less than 20 percent of the alarms resulted in a genuine request for police dispatch, according to the firm.

The company’s winning application centered on its Charlotte-Mecklenburg, N.C.  region, where it posted a dispatch rate of 0.184 during 2013.

“We are served by 200+ alarm companies,” “Unfortunately, we don’t have communication with many [alarm companies] until there is a problem,” writes David Wilson, an officer with the Charlotte-Mecklenburg Police Department. “On the other hand, the Monitronics Customer Relations Management Team … always go out of their way to assist our police agency with their customer’s permits and any problems that arise.

An in-depth look at the company’s award-winning practices will be featured in the October issue of SSI.

Other previous winners include, Broadview SecurityAtronic AlarmsAlarm Detection Systems Inc.Brink’s Home SecurityCustom AlarmHS Technology and Vector Security (two-time winner).

Dump Criminal ?


Some people just can’t fight the urge to check their Facebook account all the time, but this one has some scratching their head, and police laughing.

A man is sitting in a Minnesota jail because he logged into Facebook, while he was allegedly committing a crime.

When James Wood came home last week, his home had been ransacked. Several items were missing, including credit cards, cash, and personal accessories.

But Wood noticed his computer was still there, and it was pulled up to a specific Facebook page.


Nicholas Wig allegedly logged into Facebook on the victim’s computer, leading to a conversation with the victim.
Courtesy: WCCO

That’s right, investigators say 26-year-old Nicholas Wig was logged into Facebook, on the victim’s computer.

Wood decided to update Wig’s status, and then shared his photo. “I shared his photo and said ‘watch out for this guy, he’s a thief’,” Wood said.

He also left his phone number so anyone who was friends with Wig and saw the post, could contact Wood.

Police say it was Wig himself who contacted Wood, his alleged victim.

“I replied ‘you left a few things at my house last night how can I get them back to you’,” said Wood.

Wig, the alleged burglar, agreed to meet Wood, his alleged victim, under the impression the two would exchange items.

As Wig approached the home, Wood called police. He was arrested, and could face up to ten years in prison and $20,000 in fines if convicted.

Read more: http://fox40.com/2014/06/24/facebook-addict-burglar-caught-after-logging-on-at-victims-house/#ixzz35gIqogy0

If it happened once it could happen again.

Burglar breaks into same store twice in 1 week

SACRAMENTO COUNTY, CA – Sacramento County sheriff’s deputies investigate two break-ins at a music store, which appear to have been committed by the same man as seen on surveillance camera footage.

“Clearly, there’s no doubt, it’s the same guy,” Tim’s Music owner Scott Mandeville said while watching the surveillance footage.

The footage shows a man with long hair and a goatee, wearing a black t-shirt and gray athletic shorts talking to a store employee about the shop’s most expensive instruments for about 20 minutes Wednesday.

Then early Thursday morning, multiple security cameras capture a man, wearing the same outfit and with the same facial hair and hair cut, and an accomplice smashing the store’s front window and taking more than $40,000 worth of instruments.